ROI CalculatorISO 9001:2015
ISO 9001:2015 certification pertains to the Quality Management System (QMS) of Resilinc’s in-house operations, customer and supplier processes, product development, and delivery services. Specifically, the company operates a Quality Management System that complies with the requirements for ISO 9001:2015 for the following scope: The quality management system is applicable to the development and operation of Supply Chain Risk Management Solutions, Physical Security, Admin, Facilities, Human Resources, and Information Technology.
It is essential for Resilinc customers and suppliers that participate in the company’s global supply chain risk management network to have complete confidence in the quality and consistency of the products and services they receive.
About ISO 9001:2015 Certification
ISO 9001:2015 is the most widely recognized standard for Quality Management Systems worldwide. It provides a framework for organizations to establish, implement, maintain, and improve their QMS, ensuring consistency and continuous improvement in delivering products and services that meet customer and regulatory requirements. Registration to ISO 9001 provides objective proof that a business has implemented an effective Quality Management System. An external, impartial expert called a registrar or Certification Body (CB) conducts an on-site audit to determine whether a company is in conformance with the standard. For any query related to certification, please drop an email to [email protected].
Criteria to Achieve ISO 9001:2015 QMS Certification:
- The organization has clear quality objectives aligned with its strategic direction.
- The organization must integrate a Quality Management System into every area of business.
- All staff must be aware of their roles and responsibilities to achieve quality objectives and compliance.
- A documented Quality Management System is required, including the policies and procedures mandated by ISO 9001.
- The organization should assess and address risks and opportunities to ensure consistent quality.
- The organization must establish processes for managing customer requirements, ensuring satisfaction, and monitoring feedback.
- The organization must adopt effective methods to measure, analyze, and improve its quality management processes.
- Top-level management of the organization must demonstrate leadership by establishing quality policies, objectives, and a culture of continuous improvement.
Key Benefit Categories of ISO 9001:2015 QMS Implementation:
- Improved operational efficiency and productivity
- Enhanced customer satisfaction through consistent quality
- Framework for managing and mitigating risks
- Better alignment of business processes with strategic goals
- Structured approach to continuous improvement
- Increased trust and confidence with customers and stakeholders
- Compliance with regulatory and contractual requirements
- Document control and standardized workflows
ISO Objectives for Which Resilinc has Complied with for This Certification:
- Quality Management System
- Leadership
- Involvement of people
- Process and systematic approach
- Timely audits every year
- Ensuring gaining confidence in customer and supplier relationships
Resilinc Process Changes Implemented to Achieve ISO 9001 Certification:
- Provides senior management with an efficient Quality management process.
- Establishes a Quality policy keeping customer requirements in mind.
- Sets out areas of responsibility across the organization.
- Communicates a positive message and confidence about QMS to staff, customers, and suppliers.
- Identifies and encourages more efficient processes.
- Provides continuous assessment and improvement in QMS.
- Affords enhanced marketing opportunities.
- Independent audit demonstrates commitment to Quality processes.
- Assurance that Resilinc is focused on satisfying customer requirements.
- Gain confidence that Resilinc has established processes which are followed across functions.
- Ensured development and deployment of QMS policy and relevant processes.
- Ensured that all standard processes have SOPs.
- Ensured that process flow diagrams are available for each of the standard processes.
- Established that standard forms and templates are available on a shared repository.
- Developed standard QMS training plans and ensured that assessment records are available and maintained for each team.
- All new joiners of involved functions also undergo this training when they join.
- Implemented effectiveness monitoring based on assessment results and made remediation testing available when needed.
- Instituted a process for better leveraging performance indicators, including periodic reviews of respective department metrics.
- Established mandatory checkpoints for process owners to identify action items that address performance indicator metrics that are below targets.
- Implemented processes to ensure that all changes to SOPs (amendments/updates) are communicated to all team members.
- Established a mandatory requirement that all changes to standard documents are subject to ‘Document Change Request’ for both control purposes and to ensure that the most current/updated version is being used.
- All policies and processes will be reviewed on a periodic basis to ensure relevance and offer possibilities of improvement in the Quality Management System.